SHIPPING AND RETURNS
Shipping Policy
At Carve Art, we take shipping seriously. We use trusted carriers to ensure your order arrives safely and on time. Our packaging is designed to protect your items during transit, and we offer competitive shipping rates that are calculated based the weight and destination of your order. If you have any questions or concerns about our shipping methods, please contact us!
Return Policy
When you receive your shipment open it to check for damage and to ensure that you have received the correct items. If you have a concern with your order please reach out to us at customersupport@carveart.ca. We recognize that products can be damaged during shipping or an incorrect item may have been accidentally sent to you. If this happens we will do our best to correct the problem.
If you change your mind and simply want to return the item we will refund you the purchase price of the item, provided it is returned in good condition. The cost of return shipping will be your responsibility.
Customized items cannot be returned.
All return items should be shipped to:
Carve Art
9-52001 Range Road 275
Spruce Grove, AB T7X 3V2
Spruce Grove AB
T7X3V2